Frequently Asked Questions
How do I access the store?
We are opposite Hungry Jacks in the middle of the Queen Street Mall. If you stand at Hungry Jacks and look up you will see our dresses in the window above CitiBank. Lift access is down the alley way between Windsor Smith Shoe Store and Vodaphone opposite Jimmy's On The Mall restaurant in the middle of the Queen Street Mall.
Do I need to make an appointment?
No. At Casar Emporium you don’t need to make a booking! You can walk straight in and start trying on gowns!
Do I have to order a dress? Or can I take to home on the day?
Take home today : A large section of our store is ''ready to wear'' gowns that are available right now and are ready for you to take home today!
For ordering : We also have a range of dresses that are available to order in, in the size and color of your choosing! This range is perfect for bridesmaids as you can have many dresses made in the same color and style in all your sizes needed!
The delivery on these is any where from 12 - 16 weeks.
Can I take a photo of a dress in-store?
No. Unfortunately, photos and videos are strictly prohibited in our stores.
Do you have payment plans available?
Off the rack : Layby’s are available running for 4 weeks.
New gowns ordered in : Orders require a 50% and then monthly payments for 4 weeks
Do you have dresses for rent?
No. All you dresses are available for purchase only.
Will my dress need alterations?
Yes most likely. All gowns sold off the rack and ordered in are made to stock sizes only, and as every girl is unique you may find that you will need some alterations to make it a perfect fit for the event.
For example most floor length dresses will be too long will need to be taken up to your correct length with shoes on.
Do you offer alteration service?
No. We do not offer any alterations services at the store. However we do know a number of great dressmakers that we can recommend for any alterations you may require.
I have 3 bridesmaids how do I get the same dresses for them all?
Yes!. we offer a re order-able range full of all the top bridesmaids designers that we have many samples in store for you to ''try before you buy'' and all the color swatches for you to look at! Then once you place the order we will take all measurements required of the girls and order in new new dresses in the size and color you choose!
The delivery is anywhere between 12 and 16 weeks.
Do you offer a discount for multiple dresses ordered in for bridesmaids?
No. We do not offer any discounts on dresses ordered in in multiples for bridesmaids.
If you have any further questions you can email us at